| # Copyright 2012 Google Inc. All Rights Reserved. |
| # |
| # Licensed under the Apache License, Version 2.0 (the "License"); |
| # you may not use this file except in compliance with the License. |
| # You may obtain a copy of the License at |
| # |
| # http://www.apache.org/licenses/LICENSE-2.0 |
| # |
| # Unless required by applicable law or agreed to in writing, software |
| # distributed under the License is distributed on an "AS IS" BASIS, |
| # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. |
| # See the License for the specific language governing permissions and |
| # limitations under the License. |
| |
| from gslib.help_provider import HELP_NAME |
| from gslib.help_provider import HELP_NAME_ALIASES |
| from gslib.help_provider import HELP_ONE_LINE_SUMMARY |
| from gslib.help_provider import HelpProvider |
| from gslib.help_provider import HELP_TEXT |
| from gslib.help_provider import HelpType |
| from gslib.help_provider import HELP_TYPE |
| |
| _detailed_help_text = (""" |
| <B>TECHNICAL SUPPORT</B> |
| If you have any questions or encounter any problems with Google Cloud Storage, |
| please first read the FAQ at https://developers.google.com/storage/docs/faq. |
| If you still need help, please post your question to the gs-discussion forum |
| (https://developers.google.com/storage/forum) or to Stack Overflow with the |
| Google Cloud Storage tag |
| (http://stackoverflow.com/questions/tagged/google-cloud-storage). Our support |
| team actively monitors these forums and we'll do our best to respond. To help |
| us diagnose any issues you encounter, please provide these details in addition |
| to the description of your problem: |
| |
| - The resource you are attempting to access (bucket name, object name) |
| - The operation you attempted (GET, PUT, etc.) |
| - The time and date (including timezone) at which you encountered the problem |
| - The tool or library you use to interact with Google Cloud Storage |
| - If you can use gsutil to reproduce your issue, specify the -D option to |
| display your request's HTTP details. Provide these details with your post |
| to the forum as they can help us further troubleshoot your issue. |
| |
| Warning: The gsutil -D, -d, and -DD options will also print the authentication |
| header with authentication credentials for your Google Cloud Storage account. |
| Make sure to remove any "Authorization:" headers before you post HTTP details |
| to the forum. |
| |
| If you make any local modifications to gsutil, please make sure to use |
| a released copy of gsutil (instead of your locally modified copy) when |
| providing the gsutil -D output noted above. We cannot support versions |
| of gsutil that include local modifications. (However, we're open to user |
| contributions; see "gsutil help dev".) |
| |
| As an alternative to posting to the gs-discussion forum, we also |
| actively monitor http://stackoverflow.com for questions tagged with |
| "google-cloud-storage". |
| |
| |
| <B>BILLING AND ACCOUNT QUESTIONS</B> |
| For questions about billing or account issues, please visit |
| http://code.google.com/apis/console-help/#billing. If you want to cancel |
| billing, you can do so on the Billing pane of the Google APIs Console. For |
| more information, see |
| http://code.google.com/apis/console-help/#BillingCancelled. Caution: When you |
| disable billing, you also disable the Google Cloud Storage service. Make sure |
| you want to disable the Google Cloud Storage service before you disable |
| billing. |
| """) |
| |
| |
| class CommandOptions(HelpProvider): |
| """Additional help about tech and billing support.""" |
| |
| help_spec = { |
| # Name of command or auxiliary help info for which this help applies. |
| HELP_NAME : 'support', |
| # List of help name aliases. |
| HELP_NAME_ALIASES : ['techsupport', 'tech support', 'technical support', |
| 'billing', 'faq', 'questions'], |
| # Type of help: |
| HELP_TYPE : HelpType.ADDITIONAL_HELP, |
| # One line summary of this help. |
| HELP_ONE_LINE_SUMMARY : 'How to get Google Cloud Storage support', |
| # The full help text. |
| HELP_TEXT : _detailed_help_text, |
| } |